A step further in partnership: ORYX Asistencija and OTP Banka introduce new peace-of-mind packages for clients

The long-standing and highly successful collaboration between ORYX Asistencija and OTP banka has been elevated to a new, even higher level. Through this strategic expansion of their partnership, the bank’s clients now have access to newly upgraded current account packages that directly integrate premium assistance products. This synergy is a direct response to the needs of modern users who expect more than just financial services from their bank —they seek comprehensive support and security in their daily lives.

The new ORYX Asistencija services are seamlessly integrated into OTP banka’s new current account packages, named Active, Advanced, Flexible, and Premium+. Depending on the chosen package, clients can count on maximum protection and peace of mind when they need it most:

• Roadside Assistance (Active, Advanced, Flexible, Premium+): This product provides fast and reliable technical assistance on the road for passenger cars and light commercial vehicles up to a maximum load capacity of 3.5 tons. Whether faced with a vehicle breakdown, an accident, or unforeseen situations on the journey, mobile teams are ready to ensure you can continue your trip every mile of the way.
• Home Assistance (Flexible and Premium+): This product is designed for urgent technical interventions in residential properties and households. It covers damages and malfunctions on plumbing, drainage, and electrical installations, as well as on external doors and windows. Users have immediate access to expert tradespeople—plumbers, electricians, carpenters, glaziers, and locksmiths—preventing further property damage and ensuring a safe living environment.

It is important to note that the previous OTP banka packages, which clients have been using up to this point, will remain active and available.

Whether utilizing the new or existing packages, the standard of quality and availability remains top-tier. All requests for assistance services will continue to be handled just as before—24 hours a day, 365 days a year—by calling the toll-free number 0800 00 56. With OTP banka and ORYX Asistencija, the security of your vehicle and your home is always just one call away.